JOIN A WINNING TEAM! At Friendship Automotive, our customers are friends and our Team Members are family. Friendship is located in 4 states, 8 cities and has 17 locations with lots of opportunity for growth. Voted Automotive News BEST DEALERSHIPS TO WORK FOR 14 years and counting! Come develop your career with an award-winning, customer focused automotive group. We're looking for a SERVICE ADVISOR to join our team at FRIENDSHIP FORD of BRISTOL! Our ideal candidates are reliable, self-motivated, and enjoy working with people! What You'll Do: • Promptly greet customers to obtain contact and vehicle information • Clearly document vehicle issues and customer concerns • Determine and recommend necessary maintenance or repairs • Prepare an accurate estimate for the cost of services • Monitor the service process and update customers frequently • Communicate completed services and charges to customers • Verify invoices and repair orders • Assist Service Manager as needed Qualification Checklist: • 1+ years experience with verifiable success in a Service Advisor role preferred • A strong focus on providing the best customer service around • Excellent communication skills, both written and in person • The ability to work well in a process-driven environment • The desire to work in a fast paced position • A focus on detail and organization • A professional, well-groomed personal appearance Compensation and Benefits: • Compensation for this position is driven by incentives and commission, with training compensation based on experience. • You'll have a competitive benefits package including medical, dental, vision, life, and disability insurances, paid time off, company holidays, 401(k), and various wellness and gym reimbursements.