Are you a proactive problem-solver with a keen eye for detail and a passion for building strong customer relationships? Join a dynamic team as an Entry-Level Credit Analyst, where your skills will play a vital role in managing customer accounts, evaluating creditworthiness, and supporting our clients through effective engagement and solutions. This is an excellent opportunity to launch your career with a respected organization committed to excellence and innovation in financial services. Apply today! Work Model: • On-Site • Must be able to work between 6:55 AM – 6:05 PM CST What You’ll Do: • Perform credit evaluations and assist in establishing credit limits within company guidelines • Manage and collect on past-due accounts, utilizing available technology and strategic approaches • Develop and support payment plans tailored to customer needs • Review account statuses, identify issues, and recommend solutions, including helping resolve misapplied cash issues • Support delinquent customers across all products by educating, motivating, and guiding them toward resolution, fostering positive relationships • Maintain accurate account records, update customer information, and ensure compliance with federal and state regulations • Assist in referring complex problem accounts to supervisors and collaborate within a global team environment to maintain low delinquency rates What You Will Need To Be Successful: • Bachelor’s degree in business, finance, or a related discipline • Minimum of 1 year of experience in collections is preferred • Excellent verbal and written communication skills with a customer-focused approach • Strong negotiation skills and the ability to handle challenging conversations professionally • Proficiency in computer applications and the ability to quickly learn new software and mainframe systems • Ability to multitask and adapt efficiently in a fast-paced call center environment • Detail-oriented with strong organizational skills • Understanding of negotiation methods • Familiarity with collection policies and procedures regarding accounts receivable • Experience with account resolution for misapplied payments Benefits Overview: • 401k • Major health insurances • Employee Stock Ownership Plan (ESOP) • Click here for a complete list of benefits  Interested and qualified candidates can contact Palmer Group at (515) 225-7000 or email [email protected].