Job Description – Pharmacy Technician Location- (1) Dade City, FL Full-time General Description The Pharmacy Technician works directly with patients to provide a best-in-class pharmacy experience while supporting the pharmacy team under the supervision of a licensed pharmacist. This role performs a variety of technical and administrative duties in compliance with local, state, and federal regulations to ensure safe, accurate, and timely medication services. Essential Duties & Responsibilities • Deliver excellent customer service and ensure patients are assisted in a timely, professional manner • Answer phones promptly, assist within scope, and refer clinical questions to the pharmacist • Assist pharmacists with preparation, filling, and dispensing of medications • Ensure accuracy in medication dispensing using proper procedures and safety standards • Maintain appropriate inventory levels and follow safe medication stocking practices • Communicate updates on medication availability, shortages, and pricing to pharmacy staff • Adjust priorities based on workload and pharmacist direction • Process insurance claims, adjudication, and pre-authorizations in a timely manner • Support 340B program requirements, inventory management, and point-of-sale (POS) systems • Maintain confidentiality and ensure HIPAA compliance at all times • Communicate issues that may impact patient flow or pharmacy operations • Support community initiatives and promote Premier’s mission and values • Participate in Quality Improvement / Quality Assurance (QI/QA) activities • Perform other duties as assigned Knowledge, Skills & Abilities • General knowledge of medications, drug classifications, and prescription interpretation • Basic understanding of medical terminology and documentation • Ability to perform basic mathematical calculations accurately • Strong organizational skills and attention to detail • Professional demeanor with a positive attitude and strong work ethic • Excellent customer service skills with empathy and compassion • Strong verbal and written communication skills • High ethical standards and commitment to confidentiality • Alignment with Premier Community HealthCare Group’s mission and values Qualifications • Registered Pharmacy Technician with the Florida Board of Pharmacy • High School Diploma or GED required • One (1) to two (2) years of pharmacy technician experience required • Pharmacy Technician Certification Board (PTCB) or ExCPT certification strongly preferred • Basic understanding of the 340B Federal Program preferred • Ability to obtain and maintain Epic certification and annual compliance training Working Conditions & Physical Requirements • Ability to lift 20 lbs. regularly and 30–50 lbs. occasionally • Ability to sit for extended periods • Direct exposure to computer screens • Possible exposure to contagious or infectious diseases • Ability to travel between Premier sites as needed