ABOUT US: Be a part of the growing boutique fitness industry and join our Team! Riser Fitness, established in 2013, is a multi-unit operator and developer of the Club Pilates franchise system and one of the largest and longest-operating franchisees of Club Pilates Studios. At Riser Fitness, we are committed to operational excellence across every studio location; the Assistant General Manager plays a key role in making that happen. About This Role: Position Title: Assistant General Manager Reports to: General Manager (occasionally District Manager) Job Type: Full Time The Day-to-day: • Execute lead generation via Grass Roots Marketing and Networking. • Implement sales process to schedule prospects into introductory classes. • Drive & increase membership & retail sales through customer service. • Problem-solve staffing/scheduling issues with instructors and other personnel. • Ensure that studio retail/products are stocked with accurate inventory counts. • Train and support Sales Associates. • Independently make decisions related to high level customer service. • Collect outstanding dues. • Maintain cleanliness and organization of the Pilates Studio. • Enforce Club Pilates policies and procedures and lead by example. • Ensure all forms, administrative supplies, and studio literature are stocked and visible. • Schedule and participate in networking/community events and studio promotions. • Assist with marketing campaigns to generate leads for the studio. • Execute adherence to all company policies, including the policy of at-will employment. • Other duties as assigned. Is this you? • Confident in generating personal sales and training Sales Associates in transactions. • Ability to assist in driving revenue streams: memberships & retail sales, private training bookings, and teacher training enrollments. • Must be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via email. • Ability to excel in a fast changing, diverse environment. • Ability to recognize areas of improvement and make changes using good judgement. • An affinity and passion for fitness. • Solid writing and grammar skills. • Highly organized, proficient in data management, ability to prioritize and meet deadlines. • Professional, punctual, reliable, and neat. • Strong attention to detail and accuracy. • Trustworthy and ability to handle confidential information. • Ability to work harmoniously with co-workers, clients and the public. • Proficiency with computers and studio software. Rewards & Benefits *This role is eligible for commission Base pay = $20 PLUS 10% commission All Riser Employees: • Employer-paid Life, AD&D, and Short-Term & Long-Term Disability Coverage. • 401(k) retirement plan with employer matching, supporting long-term financial security. • Paid sick time. • Monthly communication allowance. • Free, confidential counseling and wellness resources for you and your household through our Employee Assistance Program. Full - Time Riser Employees: • Medical, dental, and vision kick in the first of the month after you're hired, including plan options with $0 deductibles. We offer both Anthem & Kaiser plan options! • Paid Time off, including vacation and sick time, to support rest, recovery and work-life balance. • Paid Holidays and Holiday Premium Pay. • Our Nava Benefits App puts your plan info and live advocates in your pocket, 24/7.