Description Job Description: Young At Heart Pharmacy is seeking a motivated and customer-oriented individual to join our team as the Pharmacy Floor Operations Manager. We are seeking a leader who can efficiently ensure fulfillment of customers' pharmaceutical needs by managing the team to accomplish quarterly key initiatives. Parent Owner: Custom Health provides a comprehensive tech-enabled med management and managed care solution resulting in 98% medication adherence for our patients across the United States and Canada. Operations are powered by proprietary software which orchestrates fully automated owned and network pharmacies, at-home medication management solutions, real-time clinical oversight by 200+ pharmacist-lead clinicians and the collection of real-time, real-world data and insights. Responsibilities: • Develop, update and maintain departmental policies and procedures, goals, objectives, quality assurance programs, safety, environmental and infection control standards • Assure all policies and procedures are being followed to ensure prescriptions and deliveries are accurate and shipments are ready on-time daily • Adjust workflow and staffing to prevent overtime and maintain budget at or below expectations • Develop and counsel direct reports; nourish employee morale; minimize turnover of productive/skilled employees • Oversee staffing and other operations functions where technical personnel are the primary support resource • Prepare work schedules, assign personnel, evaluate work performance and make recommendations for personnel action • Manage team leads who subsequently supervise team members in pharmacy operations • Establish rapport with team members and support their professional development • Conduct annual Performance Reviews • Develop Team Leads and other technical personnel for greater roles and growth within the company • Attend meetings as required and participate in training • Other duties as assigned Requirements • Pharmacy Technician License obtained by the Indiana Board of Pharmacy • Minimum of 2 years of managerial experience in a pharmacy setting