We have an opportunity to impact your career and provide an adventure where you can push the limits of what's possible. As a Lead Software Engineer at JPMorganChase within the Consumer & Community Banking Technology team, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology products in a secure, stable, and scalable way. As a core technical contributor, you are responsible for conducting critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives. Job responsibilities • Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems • Develops secure high-quality production code, and reviews and debugs code written by others • Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems • Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture • Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies • Adds to team culture of diversity, opportunity, inclusion, and respect • Participates in, design and develop scalable and resilient systems using Java or Python to contribute to continual, iterative improvements for product teams • Executes software solutions, design, development, and technical troubleshooting • Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems • Produces or contributes to architecture and design artifacts for applications while ensuring design constraints are met by software code development • Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems • Identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture • Contributes to software engineering communities of practice and events that explore new and emerging technologies • Adds to team culture of diversity, opportunity, inclusion, and respect Required qualifications, capabilities, and skills • Formal training or certification in software engineering concepts and 5+ years of applied experience • Hands-on practical experience delivering system design, application development, testing, and operational stability • Advanced in one or more programming language(s) • Proficiency in automation and continuous delivery methods • Proficient in all aspects of the Software Development Life Cycle • Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) • In-depth knowledge of the financial services industry and their IT systems • Practical cloud native experience • Hands-on practical experience in system design, application development, testing and operational stability • Proficiency in relevant back-end languages such as JavaScript (Node.js), Python, PHP, C#, or Java • Proven experience with the Twilio stack (Sendgrid, Engage) or Salesforce Marketing Cloud and general RESTful APIs • Understanding of API security, OAuth2, and secure credential management. • Familiarity with cloud platforms like AWS or Azure for deployment and monitoring. • Knowledge of email infrastructure, deliverability best practices, and compliance regulations (e.g., GDPR, CAN-SPAM). • Experience with DevOps tools like Docker or Twilio CLI, and database systems (PostgreSQL, MongoDB, etc.). • Strong problem-solving skills and the ability to communicate complex technical issues to diverse audiences. • Understanding of agile methodologies such as CI/CD, Application Resiliency, and Security • Knowledge of software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) Preferred qualifications, capabilities, and skills • Familiarity with modern front-end technologies • Knowledge of other SaaS platforms – Salesforce Marketing Cloud • Exposure to cloud technologies