CAPACITY AND AVAILABILITY LEAD L1
Wipro · wipro.com
ChennaiLead / Manager5–8 yrs
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The job in short
IT capacity and performance management for services and resources, maintaining capacity plans.
Details
- Found
- 14 d ago · posted 2026-10-24
- Location
- Chennai, Tamil Nadu, IND
Full description
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Do
Produce and maintain an appropriate and up-to-date Capacity Plan, which reflects the current and future needs of the business
Provide advice and guidance to all other areas of the business and IT on all capacity- and performance related issues
Ensure that service performance achievements meet or exceed all of their agreed performance targets, by managing the performance and capacity of both services and resources
Assist with the diagnosis and resolution of performance- and capacity-related incidents and problems
Assess the impact of all changes on the Capacity Plan, and the performance and capacity of all services and resources
Ensure that proactive measures to improve the performance of services are implemented wherever it is cost-justifiable to do so
Monitoring patterns of business activity and service level plans
Influencing Demand Management, in conjunction with Finance Management as appropriate
Decide which components needs upgrade at what time and calculate the cost
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Mandatory Skills: ITIL Capacity Management
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Experience: 5-8 Years
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Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
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