PURPOSE OF POSITION: To assist in effectively managing retail store staff and operations to achieve store revenue and expense goals. Primary areas of responsibility include staff management and training, sales, production, merchandising, signage, accounting-related operations, store housekeeping/maintenance (store selling floor, exterior, backroom), and customer service. The position is also responsible for working collaboratively with other operational areas to ensure maximum productivity. SUPERVISION RECEIVED: Reports directly to Store Manager. SUPERVISION EXERCISED: Will supervise the following positions in the manager's absence: Lead Sales Associates, Sales Associates, Store ADCs, Program Participants, Volunteers, and any other individuals assigned to their store.