To provide superior service to Caesars Entertainment guests by seeking opportunities to be of service, maintaining highly visible patrols to ensure a safe gaming experience, and assuring quality support to other departments so they may serve guests more effectively. • Assists guests by giving directions and answering questions in a friendly and courteous manner. • Investigates all accidents on Harrah’s/Caesars Republic premises. • Assists injured guests and applies first aid and/or CPR as necessary until professional help arrives. • Checks identification of guest to ensure that only those 21 years of age and older are allowed in gaming areas. • Patrols the parking lot and garage by car or van. • Escorts employees with monies. • Completes written reports as assigned. • Controls and directs traffic as needed. • Ensures the delivery of great customer service. • Monitors and observes the casino, parking lot and garage for disturbances, crimes, fire hazards and undesirable persons and reports these issues to Security supervision. • High school graduate or equivalent preferred • Proven ability to maintain confidentiality of the material being handled • Literacy and fluency in English • Must have a valid Drivers’ License and clean driving record • Have current CPR certification or be able to obtain certification within 90 days of hire date. • Must be 21 years of age. • Report writing skills • Computer literacy required • Ability to obtain a license from the Nevada Gaming Control Board • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. • Adheres to all regulatory, company and department policies and procedures ADDITIONAL REQUIREMENTS • Auditory and visual fields must include immediate environment • Ability to move quickly in response to emergency situations • Ability to deal with violent situations by verbally de-escalating them or by physically restraining a violent person • Ability to rapidly climb 18 flights of stairs to provide assistance during an emergency • Must be able to bend, lift up to 50 lbs. and to carry the weight up to 2000 feet • Must be able to restrain, or assist in restraining a person of up to 200 lbs. • Must be able to walk/stand up to 8 hours per day. • Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.