In this role, you will troubleshoot and repair NOV drilling equipment in OKC and surrounding areas, working directly with customers in the field. PRIMARY RESPONSIBILITIES • Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner. • Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products. • Perform field upgrades of Top Drives, Draw Works, Pipe-Cats, Iron Rough Necks, hardware, and train customers on how to properly operate the system. • Communicate field failures and feedback reports to the appropriate departments. • Complete and submit field service documentation in a timely manner. • Perform other work-related tasks as assigned. • Comply with all NOV Company and HSE policies and procedures. FACILITY/GROUP SPECIFIC RESPONSIBILITIES • Install, commission, troubleshoot, and repair drilling equipment. • Provide training to other NOV Field Service Technicians. • Provide accurate and timely reports to appropriate personnel regarding work progress and output. • Work in repair shop when needed. EDUCATION & EXPERIENCE QUALIFICATIONS • Must possess a high school diploma, GED, or equivalent combination of education and experience. • Microsoft Office knowledge is required. • Ability to read and interpret hydraulic schematics and basic electrical drawings required. • Minimum 3-5 years mechanical experience required. • Working knowledge of rig floor equipment preferred, including Top Drives and Iron Rough Necks, • Working knowledge of hydraulics and pneumatics required • Working knowledge of electrical required JOB REQUIREMENTS • Ability to pass a drug screen & background check. • Valid Driver’s license required – as you will be operating a company vehicle. • Must provide transportation from home to the office. Transportation to customer’s location will be provided. • Must obtain NOV corporate credit card and maintain an active status per NOV credit card policy. • Overtime will be required – must be willing & able to work nights, weekend, and on-call 24/7. • Ability to read and interpret electrical schematics required. • Ability to utilize various electrical diagnostic tools including multimeters, oscilloscope, and basic hand tools required. • Ability to interact effectively with customer and contractor personnel. • Attention to detail and a commitment to quality. • Excellent problem-solving and analytical skills. • Able to work well in a team environment as well as self-directed when working independently. • Willingness to comply with all safety regulations and procedures. • Must be able to work under pressure to achieve deadlines. • Ability to meet or exceed standards as established by the department. • Ability to adapt and be cross-trained to learn all job duties. • Work in harsh environments including rain, snow, heat, and heights in excess of 150 feet. COMPETITIVE BENEFITS: (visit usbenefits.nov.com for more information about our benefits offerings) • 401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest. • Competitive medical plans that are effective your date of hire. Visit usbenefits.nov.com/cost-for-coverage for more information. • FREE MDLIVE virtual visits (when enrolled in an NOV medical plan). • FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician). • FREE Basic Life and AD&D insurance at 2 times your annual salary (for full-time employees). • All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals. • All regular full-time employees receive up to 11 paid holidays per year.