Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing Principal Accountabilities: • Interviews patients for case histories prior to appointments. • Schedules and coordinates appointments. • Accurately updates and maintains patients' health records. • Verifies insurance coverage and assists the billing department with processing claims. • Communicates test results to patients when directed by physicians or nursing professionals. • Ensures contacting patients regarding appointments, answering billing questions. • Assists patients with re-scheduling appointments and other scheduling issues. • Performs other related duties as assigned. • Work with highest confidentially and abide HIPA compliance Required: • High School Diploma or equivalent. Preferred: • Associates degree in Medical Office Management, Business, or related field. • 3+ year of experience in a medical office environment or relevant area. • 2+ years' administrative experience