What to Expect in the Role: Manages key customer account relationships to provide a differentiated customer experience. Be able to discuss and demonstrate the represented equipment in a knowledgeable manner. Understand and execute required actions to achieve company goals. Read and understand programs and incentives. Identify potential customers using available prospecting tools and Customer Resource Management(CRM) system. Greet and build rapport with customers in a retail store or field environment. Enter customer info into CRM system per company guidelines. Assist customers in selecting the proper equipment through discussion or demonstration. Complete necessary documentation for sale, financing, and delivery. Follow up with customer after the sale to assure satisfactory experience. What We Will Be Needing From You: Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer. Participate in all business and/or department activities related to ensuring the customer experience is positive. Assist with preparation and execution of company events such as trade shows, fairs, field days etc. as required. Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.