Summary of Performance Expectations: Promotes a professional patient centered practice image by efficiently performing a wide variety of clinical and/or administrative duties to medical office outpatients under the direct supervision of a licensed physician or licensed mid-level provider. Serves as an important role on the care team to assist the physician or mid-level provider with outcome based patient care. Utilizes a team based approach to all tasks. Educates patients and families regarding heart failure pathology and treatments, medications, lifestyle changes when living with heart failure. Able to explain test results and disease-specific information in layman terms for easy patient understanding. Education and Credentials: Required: • Graduate of accredited nursing program. • Current NC RN license or licensure from Nursing Compact State. • BCLS certification from the American Heart Association required within three months of employment date. • Heart Failure Training and Education must be completed within six months of employment date. Preferred: Work Experience: Required: No previous experience required. Given training and on-the job experience, incumbent should be proficient in basic aspects of job within three months of employment date. Preferred: Electronic Health Record (EHR)