Our Mortgage Loan Officer delivers exceptional service while assisting members with mortgage lending needs. They use their knowledge and proactive problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members’ financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community. REQUIRED QUALIFICATIONS: • Minimum three to five years of experience as a Mortgage Loan Officer • High School Diploma or equivalent; Bachelor’s degree preferred • Ability to make independent judgements within guidelines and to work within deadline timeframes • A comprehensive knowledge of all mortgage lending products, policies and procedures • Proficient in analyzing credit reports, income documents, and other financial information • Demonstrates strong problem-solving skills and the ability to navigate complex situations • Exceptional communication skills, both written and verbal, with the ability to explain complex financial concepts to members • Exhibit strong relationship building skills to grow and maintain relationships with realtors, builders, and members • Maintain a high level of professionalism • Dependable; punctual and regular attendance • Ability to work as a team player • Willingness to participate in Mortgage networking events • Commitment to continuous learning and professional development; willingness to learn new processes JOB SUMMARY: • Conduct thorough mortgage loan interviews to assess members’ needs and recommend appropriate loan products. • Analyze credit reports, income documents, and other financial information to determine borrower eligibility and loan terms. • Approve/deny and oversee the disbursement of loan request. • Oversee and ensure closing dates and deadlines are met. • Guide members through the mortgage application process, including gathering required documentation and ensuring compliance with regulatory requirements. • Providing ongoing support and assistance to members throughout the mortgage loan process, addressing any questions or concerns. • Ensure compliance with licensing requirements by maintaining an up-to-date license through the National Mortgage Licensing Registry. Classification: Non-Exempt Location: Nall (Port Neches) Hours: Scheduled for 40-hours per week between the hours of Monday through Friday 8:15AM to 5:15PM