Quality Carriers, Inc. (QC®) is a premier transportation solutions company in North America. QC and its subsidiaries provide expertise in bulk liquid chemical, intermodal and dry bulk transportation, logistics management, tractor and trailer repair and maintenance, commercial tank wash services, and more. QC has built a reputation for safety, reliability, honesty, quality, and industry expertise by providing top of the line transportation solutions for industry leading manufacturers. We are looking for an energetic and reliable Analysis - Contracts to join our team in Tampa, FL. We are a dynamic, stable and growing company. We have great long term career opportunities across our headquarters, trucking terminals, mechanic shops, depots, tank washes and other locations. If you want to join the industry leader and make a difference, please consider this opportunity and apply at QCinc.com. Job Details Job Summary: The Analyst - Contracts is responsible for maintaining customer contracts in accordance with standardized practices. In addition, the position maintains all rate schedules that are set up in our industry specific software program to ensure that orders and invoices rate appropriately according to agreed contract with the customer. The role of the Analyst - Contracts, specifically interacts very closely with both our pricing team and operations to ensure the contract and systems are operating effectively. Duties and Responsibilities: • Ensure customer contract structure follows the guidelines established by customer requirements and standard processes of Quality Carriers, Inc. • Input rates correctly using a system of record. • Respond to internal/external customer requests timely and accurately. • Provide support as needed to the operations team to troubleshoot potential issues. • Understand fundamental processes as they pertain to the process of Billing and Rating Master Orders. • Ability to communicate effectively with internal and external customers with a basic understanding of the business and commonly referred to acronyms/verbiage. Benefits: • Medical • Dental/Vision • Basic Life/Voluntary Life • Short Term and Long Term Disability • Flexible Spending Account and Health Savings Account • Digital health through Recuro • Employee Assistance Program • 401k Employer Match and Roth Retirement Savings Plan • Additional Voluntary Benefits Requirements Skills and Abilities: • 2 years related experience in a similar billing role • Intermediate Skills in Microsoft Excel • Ability to Multitask • Excellent Verbal and Written Communication • Strong Attention to Detail • Problem Solving • Dispute Resolution in regard to root cause analysis • Excellent Organization skills • Team Mentality • Self-Motivated Education and Experience: • Preferred: Bachelor’s Degree in Business or Finance related field • Required: Associate degree in Business or Finance Additional Job Information Position Type/Expected Hours of Work: • This is a full-time position, and days and hours of work are Monday through Friday, 8:00 a.m. to 5 p.m. Travel Requirements: 0% Company Information Work Environment: • This job operates in a professional office environment. This role routinely uses standard office and computer equipment. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. • The employee will regularly and repetitively be required to talk, hear, sit, type, reach and grasp in a typical office environment. • This position may require standing, walking, bending, kneeling, stooping or crouching. The employee must frequently lift and/or move items up to 20 pounds. • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Duties, responsibilities, and activities may change at any time with or without notice. Equal Employment Opportunities: Quality Carriers, Inc. provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.