About Dent Wizard Dent Wizard is the nation’s undisputed leader in automotive reconditioning services and vehicle protection products – and our success is the result of the great people who serve our customers. We’re stable, growing and have a strong business model, with opportunities in 43 states, 2.5 million vehicles repaired every year and more than 3,000 highly skilled employees. Help us reach new heights and receive the respect, rewards and recognition you deserve. DENT WIZARD POSITION DESCRIPTION Title: Technician - Detailer Lead Reports To: Operations Manager, Area or Fixed FLSA Status: Non-Exempt Last Revised: 7/16/2024 As a Detailer Lead, your essential job functions include: Being the point of contact for communication at the working location, providing quality control for all services and creating one work order/invoice for all technicians. You’ll provide coaching and/or mentorship to other technicians. You’ll be responsible for cleaning and refurbishing vehicles to meet our company’s quality standards. This includes both the interior and exterior of vehicles, ensuring that each car is presented in pristine condition. Responsibilities • Perform thorough cleaning, washing, waxing, and polishing of vehicle exteriors. • Vacuum, shampoo, and clean vehicle interiors, including upholstery, carpets, and floor mats. • Clean and polish vehicle windows, mirrors, and chrome accessories. • Apply protective finishes to ensure a long-lasting shine and protection. • Inspect vehicles for any noticeable defects or areas needing attention. • Use appropriate cleaning products and tools for each task, maintaining safety and quality standards. • Maintain cleanliness and organization of the detailing workspace. • Adhere to all company policies and procedures, including safety and health regulations. • Report any damage or issues to Management immediately. • Provide excellent customer service by addressing client needs and ensuring satisfaction. Other Duties as Assigned Competencies Required • Teamwork and Collaboration • Customer Focus • Communication Skills • Process and Planning Orientation • Strong attention to detail Position Requirements • High school diploma or equivalent. • 2 years of experience in the automotive industry. • Previous experience in automotive detailing preferred, but not required. • Strong attention to detail and a passion for vehicle care. • Ability to work independently and as part of a team. • Excellent time management and organizational skills. • Valid driver's license with a clean driving record. Physical Job Requirements • Physical stamina to perform manual tasks, including lifting, bending, and standing for extended periods. • Must be capable of simple and fine motor hand manipulations. • Work in ventilated automotive repair shops, refurbishing facilities, or outdoor. • Ability to operate various detailing equipment and tools. Drug Policy • All applicants being considered for employment must pass a pre-employment drug screening and background check. The compensation offered for this position will depend on qualifications, experience, and geographic location. The starting compensation is expected to be: $22.00-$26.00/Hour Why Dent Wizard: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet. EOE Statement: Dent Wizard is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities. *ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dent Wizard's Human Resources Department to discuss your specific needs. Please feel free to contact us at [email protected].