Job Description: ESSENTIAL JOB FUNCTIONS • Conducts and documents comprehensive assessment of client and/or client’s needs. • Participates in development of client’s service plan, consistent with assessment. • Arranges for delivery of needed services, as identified in assessment. • Assists client in accessing needed services through, for example, referrals or linkages. • Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. • Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on their own behalf). • Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. • Provides case consultation (i.e., consulting with service providers/collaterals in determining client’s status and progress). • Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. • Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation. • Performs crisis assistance (i.e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services). • May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy. EDUCATION • Bachelor’s degree in social work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source. EXPERIENCE • At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT (Assertive Community Treatment) population (with direct daily contact) in a human service setting. • No experience with relevant master’s degree. REQUIREMENTS • Completion of state-required case management/service coordination course within six months of date of employment. COMPANY OR PERSONAL VEHICLE USAGE: ​Yes​ PHYSICAL DEMANDS • Position requires lifting of twenty pounds maximum, with frequent lifting and/or carrying of items weighing up to ten pounds or requires significant periods of walking or standing. • Exposure to threat of bodily harm from clients or families. • Normal tasks may involve exposure to blood, bodily fluids, or tissue. • May involve 24-hour on-call responsibilities. • Ability to work a flexible schedule including evenings and weekends. Time Type: Full time