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Birth Certificate Rep

RWJBarnabas Health · rwjbarnabashealthcareers.org
Long BranchEntry level1–3 yrs
Apply on RWJBarnabas Health’s site

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Subscribers got this job on 24 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Birth certificate customer service.

Excel

Details

Found
6 d ago · posted 2026-10-24
Location as listed
Long Branch, NJ, US
Role
Customer Service Representative
Pay (as listed)
$17.50–$24.50 an hour
Source
The company’s own careers site

Full description

Job Title: Birth Certificate Rep Location: Monmouth Medical Center Department Name: OB Support Center Req #: 0000254108 Status: Hourly Shift: Day Pay Range: $17.50 - $24.50 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The EBC Rep ensures that all information required by the NJDOHSS Bureau of Vital Statistics Electronic Birth Certificate program and Paternity Opportunity Program is collected and accurately entered into the NJDOHSS EBC software program within the time frame mandated by NJDOHSS regulations. The EBC Rep acts as the MMC liaison with NJDOHSS Bureau of Vital Statistics and City of Long Branch Vital Statistics representatives. Qualifications: Required: • High School Diploma • Computer skills Preferred: • Some College • Ability to Use Microsoft Office and Excel software programs • Medical Terminology • Health Care Clerical Support 1 to 3 years of experience • Previous Electronic Birth Certificate Experience Scheduling Requirements: • Full Time • Day • 7am - 3:30pm • Rotating weekends and holidays Essential Functions: • The EBC Reo is expected to have critical thinking skills and be able to identify problems or issues and take corrective action both proactively and retrospectively. In addition the coordinator is expected to learn how to utilize the EBC report writer software program to produce necessary reports and be able to create ad hoc reports as needed. • The EBC Rep ensures data transmission to the State via modem is conducted Monday through Friday and prepares and maintains reports and logs to verify submissions, and ensure if information has been lost during transmission, will be able to resubmit data. The EBC Rep is responsible to prepare monthly quality assurance reports and attend quarterly Regional Monmouth Consortium EBC User Group meetings. • The EBC Rep is expected to be knowledgeable regarding cultural diversity, especially as it applies to birth certificates. Will educate parents regarding NJDOHSS and Federal birth certificate regulations and paternity guidelines, assist parents in completing the required forms, accurately enter the data into the EBC program, coordinate certification of birth by physician or mid level practitioners, print and review birth certificate with parents, and upon completion send birth certificates to the City of Long Branch Bureau of Vital Statistics. Upon receipt of NJDOHSS query letters will research and respond with information requested within the time frame mandated by the NJDOHSS. EBC Rep will perform unlocks and updates when requested by City or State representatives. • The EBC Rep will create a file for each birth which will contain copies of all information pertinent to the birth certificate i.e. modules, birth certificates, POP forms etc. These files will be maintained by the EBC Rep for a period of 18 months at which time the files will be shredded. All original modules will be sent to medical records for inclusion in the patient’s medical record. The EBC Rep will be responsible to audit data entered into the system for accuracy such as Hearing Screening testing determinations. They will be required to prepare educational material, educate and train patients and co-workers as it pertains to the NJDOHSS EBC software program. Adheres to all HIPPA regulations. Upon completion of the birth certificate the coordinator will be responsible to update the infant’s name in the Compucare system. • The EBC Rep will coordinate intra-departmentally and inter-departmentally with physicians, mid-level practitioners, nurses, clerical personnel and internally with parents and externally with NJDOHSS and City of Long Branch bureau of Vital Statistics representatives to ensure completeness and accuracy of all information required by the EBC program. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees’ physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: • Paid Time Off including Vacation, Holidays, and Sick Time • Retirement Plans • Medical and Prescription Drug Insurance • Dental and Vision Insurance • Disability and Life Insurance • Paid Parental Leave • Tuition Reimbursement • Student Loan Planning Support • Flexible Spending Accounts • Wellness Programs • Voluntary Benefits (e.g., Pet Insurance) • Community and Volunteer Opportunities • Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon • ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey—whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

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