Retail Sales Head - Food
Smartworkconsultants · smartworkconsultants.com
Madurai SouthLead / Manager12+ yrs
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Leading retail food sales.
ExcelMarketingProcurement
Details
- Found
- 12 d ago · posted 2026-10-24
- Location
- Madurai South, Tamil Nadu
Full description
A chain of Restaurant/ QSR is looking for dynamic sales leader with strong experience in retail operations, revenue growth, and customer experience.
Key Responsibilities
•
Develop and implement retail sales strategies to achieve revenue and profitability targets.
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Manage sales performance across restaurant outlets, QSR branches, and food retail locations.
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Monitor daily sales, average billing value, customer footfall, and outlet performance.
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Identify opportunities to increase revenue through promotions, upselling, cross-selling, and local marketing.
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Lead, motivate, and train outlet managers and sales teams to achieve business targets.
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Monitor customer satisfaction, service quality, and customer feedback.
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Coordinate with operations, kitchen, marketing, procurement, and finance teams.
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Analyze sales reports, budgets, margins, and outlet-wise performance.
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Support new outlet launches, market expansion, and local business development.
Requirements
✔️ Strong retail sales and business development skills
✔️ Experience in QSR, restaurants, food chains, or food retail
✔️ Multi-outlet sales and team management
✔️ Sales forecasting, budgeting, and revenue optimization
✔️ Customer relationship management and complaint resolution
✔️ Upselling, cross-selling, promotions, and local marketing
✔️ Sales analysis, MIS reporting, and KPI tracking
✔️ Leadership, communication, negotiation, and problem-solving skills
✔️ Knowledge of POS systems, Excel, and sales reporting tools
Preferred Experience
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12+ years of experience in retail sales, preferably in QSR, restaurant chains, or food service.
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Experience managing multiple outlets, sales teams, and revenue targets.
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Graduate / MBA in Sales, Marketing, Business Administration, or a related field preferred.
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Benefits
✔️ Attractive salary based on experience
✔️ Performance-based incentives
✔️ Leadership role with business growth opportunities
✔️ Exposure to multi-outlet operations and expansion
✔️ Career advancement in the food and hospitality industry
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