Description Medical Receptionist, Little Rock Clinic. M-F, 8am-5pm Medical office, insurance experience, REQUIRED Responsible for handling daily front office reception and administration duties to include greeting and promptly processing patients in a prompt and professional manner. ESSENTIAL DUTIES AND RESPONSIBILITIES • Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone promptly and professionally; answering or referring inquiries. • Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. • Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays. • Verify patient chart is complete and up to date, facilitate the completion of necessary forms, obtain signatures, and collect co-pays • Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. • Ensures availability of treatment information by filing and retrieving patient records. • Maintains patient accounts by obtaining, recording, and updating personal and financial information. • Ensures accurate and timely collections of patient copays or other financial obligations of patients. • Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs. • Protects patients' rights by maintaining confidentiality of personal and financial information. • Maintains operations by following policies and procedures. Photocopy, computer input/typing, schedule radiology work, as directed. • Order medical records, prepare same for daily appointments, and type various forms. • Receive dropped off patient's specimens and deliver to the lab. • Perform any other related duties as required or assigned. Requirements DESIRED QUALIFICATIONS, EDUCATION and/or EXPERIENCE • To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. • High school diploma or equivalent • One year front office administrative experience, preferably in healthcare environment. • Working knowledge of basic medical terminology • Working knowledge of health insurance industry • Enthusiastic commitment to providing exceptional customer service to patients and internal customers. • Ability to effectively communicate verbally and in writing to patients, medical professionals and clinic staff. • Excellent attention to detail, organizational and problem solving skills • Ability to prioritize and balance workload in order to service patients and meet deadlines and requirements • Self-motivated, self-directed, and willingness to do whatever it takes to get the job done • Must be able to operate basic office equipment such as printer, scanner, fax and/or copies COMPUTER SKILLS • High proficiency in the use of Microsoft Office applications, typing speed of 45-50 WPM • Working knowledge of any medical software/systems preferable PHYSICAL DEMANDS • Semi-repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks. • While performing the functions of this job, the employee is continuously required to sit; regularly required to use hands to finger, handle, or feel, talk or hear; frequently required to reach with hands and arms; and occasionally required to stand, walk. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; and color vision. Must be able to lift/push/pull up to 10 pounds WORK ENVIRONMENT Normal working conditions as found within an office setting, wherein there is controlled temperature and a low noise level.