Facility: West Dayton Urgent Care Department: Kids Express and Urgent Care Services Schedule: Part time Hours: 16 Job Details: The Kids Express and Urgent Care Tech is responsible for supporting nurses, nurse practitioners, and physicians in delivering patient care, with attention to the development levels of each patient. This role requires strong communication skills, a willingness to accept delegated tasks, and the ability to ask questions and report relevant patient information appropriately. The Tech handles patient information with a clear understanding of confidentiality and privacy standards. They comply with the hospital’s safety management policies to maintain a hazard-free environment and reduce the risk of injury. The position also reflects a commitment to the hospital’s mission and promotes a patient and family centered experience. The Tech serves as a change agent, adapting to census fluctuations and meeting the evolving needs of both internal and external customers. Education GED or High School diploma is required Experience 1 year experience preferred for medical assistants 1 year of customer service experience and 1 year of healthcare experience, including documenting in an electronic medical record (EMR). Certification CMA certification is required to work to the full scope of practice at Kids Express and Urgent Care locations Training Medical Assistant training may be required by the manager to fulfill job responsibilities at certain locations. Department Specific Job Details: West Dayton Urgent Care operating hours 12p-8p seven days a week. Closed Christmas Day and Thanksgiving Day. Every third weekend requirement. This position will require training at Main Campus, Huber Heights Urgent Care, and various Kids Express locations. This position may require shifts to be filled at various urgent care and Kids Express locations based on staffing gaps.