Provides quality customer service to both internal and external customers. Sets up and operates a centralized telephone system; receives and routes telephone calls; takes and delivers messages; provides general information to callers; pages personnel as needed. Receives, greets, screens and directs campus visitors/vendors in accordance with campus security policy; notifies personnel of the arrival of visitors. Performs various clerical duties including typing, filing, copying and maintaining various logs and records. Trains personnel to operate the switchboard as necessary; advise trainees as to what type of information is to be publicized by the information booth. Identifies potential security issues and possible safety threats from a distance without getting personally involved and immediately report. Perform all duties in accordance with applicable laws, collective bargaining agreements, board policies and administrative regulations and directives. Performs other clerical duties for specific/unique needs of the department. Performs other related duties as required or assigned.