Job Title: Assistant Manager, Bookstore Job Summary: The Assistant Manager supports the Bookstore Manager in driving sales, delivering exceptional customer experiences, and overseeing the daily operations of the store. This role plays a key leadership position on the sales floor; helping supervise store associates, maintain operational standards, and ensure the store meets its performance goals. The ideal candidate is hands-on, customer-focused, and comfortable balancing Sales, Team Leadership, and Operational responsibilities in a fast-paced retail environment. Full Job Description: Essential Duties and Responsibilities Operational Management • Assist with Daily opening and closing procedures. • Supports inventory management (receiving, stocking, and inventory accuracy) in conjunction with the Purchasing and Ancillary Services Department. • Ensure adherence to company policies, safety standards and operational procedures. • Maintain an organized, clean, and visually appealing store environment that promotes a positive customer experience. Sales and Customer Experience • Actively contribute to achieving and exceeding sales goals through exceptional customer service. • Support Visual Merchandising standards to ensure the store is clean, organized and inviting. • Lead by example on the sales floor, engaging customers and promoting store products. • Address customer questions or concerns and resolve issues professionally. • Implement effective loss prevention procedures in accordance with USF policies. Team Leadership and Management • Provide on-the-job- training and feedback to improve team performance. • Support the Bookstore Manager in supervising, coaching, and motivating store associates. • Serve as a key holder and manager-on-duty when scheduled. • Create work schedules and assign duties to ensure appropriate coverage during peak operational periods. • Ensure that labor hours are managed effectively. • Provide leadership that fosters teamwork, accountability, and professional growth among staff members. Marketing and Event Management • Assist with promotions, special events, and product launches. • Assist the Bookstore Manager with the store’s quarterly book club meetings. • Assist with the store’s marketing efforts, including digital and social media presence, to increase engagement and sales. • Ensure that all marketing activities comply with university branding guidelines and licensing agreements. Qualifications and General Requirements • Minimum of 2-3 years of retail experience, preferably in a supervisory or key-holder role. • Strong customer service and sales skill. • Proven ability to lead by example and work effectively with a team. • Ability to multi-task, prioritize, and problem-solve in a busy retail environment. • Experience with point-of-sale (POS) systems. • Ability to work flexible hours, including evenings and weekends. • Perform other duties as assigned from time to time by the Bookstore Manager. Physical Requirements • Ability to lift and carry up to 30 pounds. • Ability to stand and walk for extended periods. • Ability to perform repetitive tasks associated with retail operations. Compensation Compensation is commensurate with experience and qualifications. Full-Time/Part-Time: Part time Pay Rate: Hourly Salary Range : $25.00-$35.00/hr; commensurate by experience.