Description JOB SUMMARY Perform transactional duties and responsibilities while exemplifying JBT’s SMILE Standards and Non-Negotiables. Know and comply with laws, regulations, and bank policies and procedures applicable to transactions processing. DUTIES AND RESPONSIBILITIES • Provide SMILE Standards service to clients at all times and actively seek out and meet their banking needs. • Consistently deliver high quality JBT service in person, through the drive-up, over the telephone and during community events using JBT’s Non-Negotiables. • Working knowledge of branch products and services. Expands relationships though recommendations designed to assist client. Refers clients to appropriate partners for additional needs. • Ability to answer basic questions about JBT’s digital banking services. • Keep a clean, organized work area and a professional appearance as outlined in the Bank’s Dress Code Policy. • Accurately, efficiently, and promptly perform client transactions (including those received by mail or night deposit): cashing checks, deposits, withdrawals, selling of monetary instruments, loan payments, etc. • Balance cash drawer/debits and credits accurately and in a timely manner using the Teller system. Maintain an orderly cash drawer within the Bank’s approved cash limits. • Complete BAI courses as assigned. • Respect the confidentiality of information obtained through or as a consequence of employment. • Actively utilize CRM System to enhance client experience. • Routinely incorporate compliance (knowledge of laws/regulations) in day-to-day tasks. • Perform related duties including, but not limited to, client access to SDB area, balancing the ATM, Vault, TCR, etc. • Ability to complete forms via Edit Merge Doc or located on JBT Connect. • Ensure punctual and regular attendance. • Promote and preserve JBT’s values and culture. • Follow Bank policy and procedure to prevent fraud and financial crimes. • Other duties as assigned. Requirements SKILLS REQUIRED • Ability to operate Bank’s systems. • Excellent communication and interpersonal skills. • Proficient mathematics skills. • Ability to operate the following office equipment: computer, telephone, copy machine, fax machine, scanner, TCR. • Ability to lift approximately 50 pounds.