Description Join Our Team as a Retail Front-End Supervisor! At Norfolk Hardware & Home Center, we live by the mantra 'Big enough to serve you, small enough to know you.' Our commitment extends beyond providing home essentials and DIY solutions; it's about establishing a local pillar of the community, where our customers feel valued. Join our dynamic team and play a key role in shaping unforgettable shopping experiences. Why Us? • Thriving Environment: Every day is a chance to make a difference in our vibrant and customer-centric workplace. • Leadership Role: Lead a dedicated team, ensuring seamless day-to-day checkout experiences. • Professional Growth: Elevate your career in a supportive environment that values continuous development. • Community Connection: Be part of a community-driven, family-owned company, deeply rooted in the Boston area for the last 90 years. Requirements • Mentorship and Development: Drive high-level service by fostering growth and collaboration among front-end retail staff. • Efficient Operations: As a front-end supervisor, you will oversee smooth register & checkout operations, review staffing levels, hire and train new staff, address customer issues, and support associates for exceptional customer transactions. • Store Presentation: Maintain a positive image, and ensure an inviting, well-organized, and stocked checkout area for an outstanding retail customer experience. • Innovative Collaboration: Work with store management to identify process efficiencies, define impulse items for display, and other special projects. Front-End Supervisor Qualifications: • Experience and Expertise: 3+ years of supervisory & retail experience, preferably in home improvement. • Diversity and Inclusion: Embrace a multicultural workforce, and if bilingual - that's a plus! • Educational Background: An associate degree in business management or a related field is desired. Physical Requirements: • Standing: Extended periods of standing. • Lifting: Ability to lift 50+ lbs. • Mobility: Walking, stooping, and climbing. • Customer Assistance: Carrying items to assist retail customers. • Hearing Adaptability: Adapting to varying noise levels. Perks: • Competitive salary based on retail management experience. • Full benefits, including health, dental, and Norfolk-paid life insurance. • 401k with generous company match and financial wellness education. • Opportunities for professional development. • Positive and inclusive workplace culture. • Employee discounts and special perks. Apply now to be our Retail Front-End Supervisor! Join us in creating an exceptional shopping experience at Norfolk Hardware and Home Center. Your successful career journey begins here.