Find your calling at Mercy! Medical Assistants (MA) in the medical office setting supports providers by delivering direct and indirect patient care in a professional, courteous, and efficient manner. The MA may assist with clinical procedures, maintains accurate documentation, and provides administrative support to ensure smooth daily operations. The MA functions within their defined scope of practice (based on office type clinic/HOD), under supervision, and in alignment with Mercy's mission and standards of care. Position Details: Minimum Qualifications Education: • High school diploma or equivalent. • New hire must attend MA Clinic Academy training. Certification: Must actively maintain MA certification. Additional minimum requirement(s) only for Hospital Outpatient Departments • Certification(s): BLS (Basic Life Support) Overview: • Collaborates in the workflow of the clinic and the assessment of patient/significant other in a timely, consistent and systematic manner. Documents subjective and objective data according to policy. • Demonstrates effective patient safety techniques and infection control. • Works as part of the clinic team in an effective and efficient manner to accomplish daily objectives. Medical Assistant: Education: High School Diploma or GED. Certification: Must obtain BLS certification within 90 days of hire. Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office. Certified Medical Assistant: Education: High School Diploma or GED. Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA). Must obtain BLS certification within 90 days of hire Key Benefits: • Tuition Reimbursement up to $2,000 for continuing education • Health/Dental/Vision available after day one • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA • Paid parental leave for new parents • 401k with employer match • Paid PTO for volunteering • Competitive salary • Future career growth Why Mercy? From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period. Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.