TITLE: General Manager REPORTS TO: Area Supervisor PURPOSE: To manage an Arby’s unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies. _____________________________________________________________________________________ RESPONSIBILITIES: • Increase sales by providing outstanding products and service by 5%. • Write an effective work schedule each week and post it by 3PM on Wednesdays with a 0-hour variance. • Work Quarterback position lunch, dinner and weekend with some nights with focus on speed of service in DT. • Ensure restaurant is 100% staffed with quality Team Members and managers and building strong benches for all positions. • Ensure full implementation of new employee orientation and TMTP with focus on consistently maintaining a 70% AIQ. _____________________________________________________________________________________ • Review the performance of all Team Members, Shift Managers and Assistant Managers each quarter. • Execute Systems daily to ensure a clean, organized restaurant, prepared to deliver quality food, fast and friendly. • Purchase food, beverages and supplies as needed and oversee their preparation to ensure that every product served meets our high standards of product quality. • Operate in accordance with established performance, profits and operating standards as set out in the OSM. • Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability. • Have a good working knowledge of all equipment and assume responsibility for preventive maintenance of a unit. • Maintain high standards of service throughout the operational day by demonstrating management by example. • Utilize all management tools to keep neat, accurate and current records providing the historical data to plan for increased sales and profits. • Ensure all marketing plans are executed on time and accurately to build repeat customer visits. • Responsible for initiating and implementing approved Local Store Marketing • Review income statements and progress toward goals with the Area Supervisor each period. Take action to solve problems as necessary. • Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems. • Continually help develop Assistant Managers in the operation of an Arby’s unit and prepare them for General Manager responsibility. • Provide leadership by engendering excitement, enthusiasm, a positive mental attitude and commitment toward Company objectives. • Responsible for increasing sales and making a profit. • Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description. SATISFACTORY PERFORMANCE has been achieved when your Top 5 Goals have been accomplished while demonstrating the MJG Values and Behaviors Pay Rate: TBD / hour Employer: MJG Corporation