Position Summary The General Manager is responsible for overseeing the daily operations of a Dunkin’ Donuts restaurant, ensuring exceptional guest service, operational excellence, profitability, and team development. The General Manager leads and motivates the team to deliver high-quality food and beverages while maintaining company standards, cleanliness, and a positive work environment. Operations Management • Oversee all daily restaurant operations, including opening and closing procedures • Ensure consistent execution of Dunkin’ brand standards and policies • Monitor food quality, speed of service, and guest satisfaction • Maintain cleanliness, sanitation, and safety standards throughout the restaurant • Ensure compliance with health department regulations and company procedures Team Leadership • Recruit, hire, train, and develop crew members and shift leaders • Create employee schedules based on business needs and labor goals • Coach and motivate employees to achieve performance expectations • Conduct performance evaluations and provide ongoing feedback • Foster a positive, team-oriented work culture Financial Management • Manage inventory, food costs, labor costs, and overall profitability • Analyze sales reports and implement strategies to drive revenue growth • Control waste and minimize operational costs • Ensure accurate cash handling and deposit procedures Customer Service • Deliver exceptional guest experiences and resolve customer concerns promptly • Build relationships with regular guests and maintain a welcoming environment • Ensure team members provide friendly, fast, and accurate service Administrative Duties • Complete required paperwork, reports, and payroll tasks • Monitor equipment maintenance and coordinate repairs as needed • Ensure compliance with all employment laws and company policies Benefits • Salary starting at 40K+ • Bonus opportunities • Paid training • Health insurance options • Career advancement opportunities Looking for Managers in the Tyler, Kilgore, Southwest Troup, Arlington and Troup Areas. Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!