Reports to: General Manager, Assistant Manager Job Summary: Responsible for motivating staff to ensure the successful execution of fast, accurate sandwiches and world-class customer service while maintaining cleanliness standards. Duties and Responsibilities: • Manages a staff of approximately 3 to 6 employees while actively participating in the execution of fast, flawless sandwiches and providing world-class customer service. • Recommends promotion, transfer, or termination of employees based on performance. • Provides on-the-job training for new employees. • Assists in shoppers in greeting customers, taking phone and in-shop orders, assembling orders, and checking for completeness and correctness. • Route deliveries and serve drivers to maximize delivery business and speed. • Receives and stores product. • Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production). • Completes Closing Procedures. • Executes systems and procedures with 100% integrity and completeness. • Audits previous shift’s systems and procedures for 100% integrity and completeness. • Performs other related duties as required. Requirements • High School Diploma or Equivalent • Must be at least 18 years old. • Ability to establish priorities, work independently, and proceed with objectives without supervision. • Ability to handle and resolve customer threats and issues. • Ability to handle and resolve employee issues. • Skills to use a personal computer and various software packages (Word/Excel). • Ability to handle stress and high-volume operations. Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's® mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!