• Follows established policies and procedures in conducting on-site or in-house repair and calibration of equipment to ensure it meets Rohde & Schwarz’ high standards of performance. • Diagnoses equipment malfunctions and performs repairs. • Represents the company in a customer support role and is responsible for customer’s satisfaction with equipment and servicing. • Prepares daily logs and report of work performed. Assigned projects are moderately complex, requiring some independent action. • Effectively communicates with customers • Comfortable working onsite and in a team environment