• Be able to answer questions and give basic information on reservations, availability, venue hours, and other venue services. • Promotes knowledge of the location’s features and upcoming events. • Serve guests utilizing Spare Time Entertainment’s Sequence of Service. • Coordinate with wait staff about available seating options. • Manage reservations, provide accurate wait times, and monitor waiting lists. • Greet guests upon their arrival and departure. • Escort guests to assigned dining or bar areas. • Cater to guests who require extra attention (e.g. children, elderly). • Provide menus and announce the server’s name and demonstrates product knowledge from all menus. • Be observant of the guests’ needs throughout the dining experience to ensure they receive high-quality service. • Observe and assist in preparing unoccupied tables for guests by wiping surface top, removing debris, and ensure seats are clean and orderly. • Perform related clearing/cleaning duties; pick up empty glasses/bottles, etc. • Maintain a clean reception area and keep products organized and restocked as needed. • Assist both bartenders & servers as needed.