Want to make a difference every day? Like to solve puzzles? Have excellent Customer service abilities? Join Visiting Angels Columbus West, an award winning Home Care Company, as a Client Care Coordinator! We are searching for an additional Client Care Coordinator to work with our clients to provide quality home care services. This is a challenging but rewarding opportunity for someone who wants to feel like they are making a difference in the life of seniors in Central Ohio by matching caregiver skills/talents with client needs. Must be able to multi task at a high level and be able to "fit" and change schedules together as needed. • Schedule caregivers to meet client scheduling and care needs • Conduct regularly scheduled follow up telephone calls and home visits with clients to ensure high satisfaction • Counsel caregivers to meet client and company expectations • Recognize and reward good job performance and promote caregiver recognition • Maintain detailed documentation on all scheduling changes and corrections • Develop and maintain positive relationships with clients, their families, and caregivers • On call responsibilities We Offer: • Life /work balance • Excellent pay with bonuses • Health and Wellness Insurance • Paid time off • 401K • Free AAA membership with roadside assistance after 90 days • M- F work schedule • Supportive fun work environment • Experienced, tenured co workers To be considered: • Prior experience scheduling multiple employees and clients (Home Care scheduling preferred) • Ability to listen and communicate clearly fluently and diplomatically • Route Efficiency • Creative thinking • Ability to do caregiver phone screening • Willing to do On Call • Able to remain flexible, resilient, calm and maintain a sense of humor in all situations • Work independently and proactively with minimum direction or supervision • Proficient with Microsoft Office, scheduling systems and other healthcare industry related software • Pass a thorough background screening and have excellent employment references