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WFH Client Success Representative (Training Provided)

AIL
RochesterRemote
Apply on AIL’s site

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Subscribers got this job on 25 October 2026. New jobs reach them at 8 am and 6 pm, 5 days before they open here. Get the next one first

The job in short

Remote client success representative.

Insurance

Details

Found
5 d ago · posted 2026-10-25
Location as listed
Rochester, NY
Role
Customer Success
Source
The company’s own careers site

Full description

Position Overview AO Globe Life is seeking a Financial Services Associate to help clients explore insurance protection options for themselves and their families. In this fully remote role, you will connect with prospective clients, complete virtual needs-based conversations, and explain available life, supplemental health, and accident insurance coverage. You will receive the tools, warm leads, training, and mentorship needed to focus on building trusted relationships and advancing your skills. Responsibilities • Contact prospective clients using company-provided warm leads • Schedule and conduct virtual consultations • Identify client needs through professional conversations • Explain available insurance products and benefits • Help clients understand coverage and next steps • Provide timely follow-up and responsive support • Maintain accurate client information and records • Participate in coaching, training, and team development What We Offer • Fully remote opportunity • Warm leads provided • Weekly compensation • Unlimited earning potential • Medical insurance premium reimbursement • Industry-leading online training • Daily coaching and mentorship • Performance-based incentive programs • No overhead costs • OPEIU Local 277 union representation • Stable career opportunity with a 70-year history of serving members and families Qualifications • Strong written, verbal, and listening skills • Professional and client-centered communication style • Ability to build rapport and trust with clients • Strong organization and attention to detail • Comfortable using technology and virtual communication platforms • Ability to work independently and as part of a team Important Information About This Opportunity This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position. Candidates selected to move forward should be prepared to: • Be at least 18 years of age and legally eligible to work in the United States • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace • Complete required training and participate in virtual meetings • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided. This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement. American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law. Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.

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