Job Duties: • Supervise, schedule, train, coach, and support assigned marketing team members; monitor work quality, productivity, attendance, and service standards. • Coordinate the day-to-day execution of casino promotions, drawings, tournaments, loyalty offers, direct-mail campaigns, digital communications, and special events. • Review promotion details, rules, prize inventories, guest lists, signage, scripts, and operational plans for accuracy and timely completion. • Serve as an on-site marketing lead during promotions and events, resolving guest and operational issues promptly and professionally. • Partner with internal departments and external vendors to coordinate staffing, décor, collateral, prizes, food and beverage, and technical requirements. • Maintain accurate records for offers, redemptions, prizes, invoices, purchase orders, inventory, event attendance, and campaign expenses. • Use player-tracking, customer relationship management, ticketing, email, and reporting systems to support campaign execution and guest service. • Track campaign and event results, including participation, response, redemption, revenue, and expense information; prepare timely recap reports and recommendations. • Ensure marketing activities follow approved rules, internal controls, brand standards, responsible gaming practices, privacy requirements, and applicable gaming regulations. • Safeguard confidential guest, employee, and business information. • Assist with budget monitoring and identify opportunities to improve efficiency, engagement, and return on marketing investment. • Perform other duties as assigned. Supervisory Responsibilities: • Provides day-to-day direction to assigned employees, including work assignments, scheduling, training, coaching, performance feedback, and policy enforcement. Escalates employee relations and disciplinary matters in accordance with company procedures. Competencies: • Leadership and accountability • Guest focus and service recovery • Planning and attention to detail • Collaboration and communication • Integrity and confidentiality • Adaptability and sound judgment