Are you a seasoned Key Account Manager with a passion for driving business growth in the technology and security sectors? Join Milestone Systems to spearhead strategic partnerships and contribute to our high-growth journey across the Northern region in India. In this role, you'll take charge of a portfolio of large, active end customer accounts, leveraging your expertise to maintain relationships, identify opportunities, and drive business growth. As the Key Account Manager, your primary responsibilities will include: • Strategic Account Planning: Identify focus accounts, key stakeholders, and develop strategic plans. • Customer Relationship Management: Build trust, understand evolving needs, and deliver exceptional service. • Cross-Selling and Upselling: Identify opportunities to expand services and increase revenue. • Project and Engagement Management: Ensure successful project execution and maintain clear client communication. • Customer Needs Assessment: Continuously assess client needs and tailor solutions effectively. • Value Proposition Development: Create and communicate compelling value propositions for our services and products. What You'll Be Doing: • Report directly to the Sales Team Lead, North & East and maintain a high level of engagement with Milestone Field Sales resources. • Conduct end-customer account planning and prioritization. • Drive business development plans with tech partners & Marketing. • Collaborate effectively with internal teams to align partner activities with overarching company goals. • Follow up on leads and hunt for new opportunities. • Diagnose business issues and position our solution capabilities. • Coordinate proof of concept and facilitate collaboration between stakeholders. • Stay updated on the competitive environment. • Given the regional scope of the role, frequent travel throughout India is expected to meet with key accounts, attend industry events, etc. The ideal candidate should possess the following qualifications: • A bachelor’s degree and above in Business-related studies or equivalent experience operating at a strategic level. • Over a decade of sales experience, bringing a wealth of knowledge and expertise to the table. • Proven track record of successfully selling technical solutions, making complex concepts accessible to clients. • Familiarity with relevant industry sectors, providing a deep understanding of client needs and market dynamics. • Excellence in managing large enterprise accounts, consistently delivering value, and exceeding expectations. • Experience in channel sales strategies enabling maximization of market penetration and effective revenue growth.