Manager, Warehouse Operations ABOUT LCI The mission of LCI is to provide meaningful employment for the blind and visually impaired. We accomplish this in four ways: • EMPLOY: We are one of the largest employers of people who are blind, creating meaningful careers and lasting skills that transform their lives. • BUILD: We create over 2,000 products and distribute thousands more through manufacturing, retail, nationwide distribution, and e-commerce channels. • SERVE: Many of our products are sold directly to the federal government. We were pioneers of “base supply centers,” stores on military bases that employ the blind and visually impaired and provide mission-critical supplies to our nation’s military. • SUPPORT: We want to end blindness forever. To that end, we engage in philanthropic efforts for research into blindness and treatment for the visually impaired. ABOUT THIS ROLE To supervise all warehouse personnel in receipts, stocking, inventories, order fulfillment and shipments of all LCI Distribution orders. LOCATION AND SCHEDULE Durham, NC Monday-Friday 6:00 AM – 2:30 PM Some overnight travel required. KEY RESPONSIBILITIES • Manage and enforce policy and procedures in for day-to-day operations of receiving, shipping, warehousing and inventory control. Supervising of all warehouse and shipping personnel. • Ensure receipt of good on all incoming product into computer systems. • Ensure compliance to company policies and procedures. • Ensure all orders are processed within 48 hours. • Ensure all receipts are received complete in 24 hours • Initiate plans to support staff training and morale. • Must have strong Microsoft office and PC skills. • Works with QA to ensure inventory accuracy standards are above industry standard. • Tour level housekeeping standards every day. • Help to maintain a safe work environment through safety training and safe work practice. • Lead by example. • Cross training of all employees is done on each job duty in Distribution Center. • Ability to participate in Supervisor rotation for weeknight or Saturdays as needed for LCI Durham location. • Ensures staffing does not exceed workload requirements. • Orders supplies on a need not want basis. • Ensures all facets of accountability are consistent throughout the warehouse and at all levels. • All other duties as assigned. QUALIFICATIONS • High School graduate with a minimum five years’ warehouse experience. Prefer 2 years’ college or advanced studies. • Forklift certified • Excellent interpersonal skills in dealing with employees and Management. • Strong computer skills: Competent with Manhattan and Word. Axapta preferred. • Proven leadership experience, superior interpersonal skills, ability to develop and motivate team, problem solving abilities, ability to provide and support a vision and direction. Why LCI? • Purpose-driven company driven by principles, not profit • Reach your highest potential: upward mobility, rewarded through hard work • Competitive salary and compensation • Basic Life Insurance at no cost to the employee • 401(k) with match and Surplus-Sharing Plans • Health, Dental, and Vision Insurance • Ten paid holidays annually • Paid Time Off (PTO) • On-site Health and Wellness program • Employee Assistance Program (EAP)