Summary This Position Description defines the core duties and responsibilities of the Time and Leave Clerk for the Central Arkansas Veterans Health Care Mental Health Services. Central Arkansas Veterans Healthcare System (CAVHS) is a large, complex, 1A Facility encompassing two hospitals, eight Community-Based Outpatient Clinics (CBOCs), and an off-site Homeless Day Treatment Center. Duties Major Duties include: Determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account. Performing the full range of time and attendance functions including reviewing documents, searching records, verifying and maintaining records, and answering routine procedural questions. The incumbent applies and references extensive guidance in the Timekeeper's manual(MP-6, Part V), VA directives, Medical Center Memoranda and Nursing policies. The variety and number of situation and guidelines for Title 38 and Title 5 require him/her to use judgment in locating and selecting the appropriate guidance. Consistently communicates and treats customers (veterans, their representatives, visitors, and all VA staff) in a courteous, tactful, and respectful manner. The incumbent has face to face and telephone contacts with employees within the Service, supports other Services, visitors, patients, and the public. Contacts are with professional staff, administrative staff, and clinical staff. Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend. This includes both Title 38 and General Schedules who may be irritated at the time due to problems with their pay and/ or leave. The incumbent must determine the guidelines that are applicable to each employee, incumbent must accurately interpret and apply the guidelines, then accurately compute and properly input pay and leave data to effect complete accuracy in the employee's pay and leave account. The incumbent must also use sound judgment in resolving problems that are not specifically described in the guidelines. Maintenance of security information is required. Incumbent is expected to adhere to normal environment of care precautions in the work area and report safety hazards as identified. The duties are performed in an office setting with the usual office interruptions occurring. Handles conflict and problems in dealing with the customer constructively and appropriately. Provides the customer with consistent information according to established policies and procedures. Protects printed and electronic files containing sensitive data in accordance with the provisions of the Privacy Act of 1974 and other applicable laws, federal regulations, VA statues and policy, and VHA policy. Incumbent is required to explain complex leave and earnings regulations to employees in a manner that they can comprehend. Incumbent may be required to make rounds daily to various patient care areas/ units. Notifies MHS Supervisor, provides reports, assists employees on proper input technique and provides one-on-one training for employees. Work Schedule: Monday-Friday 8:00am-4:30pm; Subject to change based on the needs of the agency. Position Description/PD#: Time and Leave Clerk/PD04676A Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS):Not Authorized Financial Disclosure Report: Not required Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/05/2026. Per 5 CFR § 300.604(c) Advancements to positions up to GS-5: Candidates may be advanced without time restriction to positions up to GS-5 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks under his or her latest non-temporary competitive appointment. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: experience with time and leave rules and regulations as it is related to scheduling practices; prioritizing simultaneous tasks; using various computer software applications to enter, monitor, sort, calculate, and retrieve data and information to create, edit and reformat various reports; auditing files, tracing errors and making corrections in time and leave postings; filing, typing, entering data, maintaining records, using and completing forms; using databases, and automated systems to accomplish work; working with and communicating with employees.NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have successfully completed four (4) years of education above the high school level in any field which high school graduation or the equivalent is the normal prerequisite. Transcripts must be submitted at time of application.. OR, Combination: Applicants may also combine education and experience to qualify at this level. You must have an equivalent combination of successfully completed post-high school education (beyond the second year) and specialized experience as described above, which meet the total experience requirements for this grade level. Transcripts must be submitted at time of application. Physical Requirements: Must be able to function with frequent interruptions with the ability to regain concentration to complete tasks with expediency and dispatch. Incumbent spends majority of time seated at computer; however, the position requires some walking, standing, bending and carrying moderately heavy loads. Prolonged sessions using a computer terminal are necessary. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.