Assist in the design and/or merchandising of floral items and arrangements for display/sale or in response to customer requests. Provide various customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety. • Assist and greet customers promptly and provide them with great service • Be prompt, tactful, calm, courteous, and professional in all interactions • Help design and create floral arrangements and/or other items to fill customer orders • Package orders effectively, safely and efficiently • Keep merchandise and supplies in their proper areas • Maintain customer records and files properly • Assist customers in location and selecting items • Handle telephone calls and orders promptly and courteously • Assist in decorating and merchandising the department • Keep carts, tools, and supplies in their designated areas and well organized • Keep floors, clean, safe, and free from clutter • Maintain plants, process and prepare flower arrangements and fill balloons • Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise • Adhere to company policies and procedures, as well as state and federal laws • Operate cash register in accordance with company procedures, as applicable • Maintain flexibility to work weekends and holidays as needed • Must be able to perform the essential functions of this position with or without reasonable accommodation Minimum • Demonstrates effective written and oral communication skills • Ability to read shelf tags, signs, product labels, training materials, and bulletins • Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization • Personal initiative and follow through to completion • Ability to work as part of a team in a fast-paced environment • Possess abilities and skills for effective production, merchandising, and customer services related to sale of merchandise • Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment Desired • Past work record reflects dependability and integrity. • Knowledge of applicable laws and regulations related to employment practices, and safety • Experience in grocery retail and customer service • Experience in operating a cash register and making change