We are looking for team members who are passionate about challenging and significant work for the good of every patient. We are searching for individuals who are compassionate, serve with a purpose, are dedicated to supporting their team, and who seek excellence every day. Schedule PRN - Float *24 hours max per week* Monday-Thursday 7:15am-6:15pm Friday 7:15am-4:15pm Work Location 9 clinic locations *Must be flexible to work any location Primary Responsibilities This position oversees patient flow from entry to destination and ensures timely, accurate, and professional service delivery. Responsibilities include: • Accurate and timely resolution of patient accounts. • Collecting information to generate complete and accurate financial and demographic records. • Insurance verification, prior authorization, and coordination of benefits. • Communicating with payers and patients to confirm financial information. • Accurate patient registration and scheduling of recurring appointments. • Answering incoming calls and directing patients and visitors appropriately. • Participating in departmental operations and performance‑improvement activities. • Complying with infection control, equipment training, regulatory standards, and safety programs. • Ordering, distributing, and maintaining department supplies. • Meeting productivity, quality, and service standards to support departmental goals. Requirements • High School Diploma/GED is required. Preferred Qualifications • 0-3 years Customer Service/Medical experience desired. • Minimum one-year medical office experience or combination of extensive customer service work experience and education in insurance verification, patient registration and medical terminology preferred. • Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).