Hours: 40 hrs/wk - Monday-Friday 7:30am-4pm Location: On-site-2525 W University Ave, Suite 502, Muncie, IN 47303 Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Key Responsibilities: • Scheduling/re-scheduling patients • Answering the clinic phones • Checking in and checking out patients Medical Office experience preferred • High School Diploma/GED is required. • Prefer relevant experience in a health care setting. • Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. • Basic proficiency in MS Office (Word, PowerPoint, Excel).