Job Summary: Assists the provider with examinations, treatment and special procedures. Assists providers and other allied health personnel as directed by established policies and procedures. Essential Responsibilities: • Upholds Kaiser Permanentes Policies and Procedures, Principles of Responsibilities and applicable state, federal and local laws. • Assists physician with therapeutic and diagnostic patient care functions which may require sterile technique, enemas, removal or application of dressings (sterile or non- sterile), application of splints, cleansing, irrigating or prepping a wound or area for procedure. • Explains standard self-care procedures as directed by the provider. • Provides assistance in the exam room which is not limited to the following: • Positioning and draping the patient, assisting with minor surgical procedures by passing instruments in a sterile manner. • Assists the provider with therapeutic and diagnostic procedures such as sigmoidoscopy, cystoscopy, biopsy, lumbar puncture, paracentesis, thoracentesis, and other procedures; under the direct supervision of the provider. • Completes necessary arrangements/organization of the treatment room prior to performing the procedure. • Signing the consent form, set-up of the proper equipment for the procedure, and proper BSI precautions in cleaning and maintaining the instrument(s) used in the procedure. • Carries out physicians orders as directed by the provider, and initials all diagnostic test forms, lab slips. • Screens incoming calls taking appropriate action, relaying the information to not only the provider but also the answer, when directed by the provider, back to the member. • Charts and initials such action in the OMR. • Performs a variety of lab tests using the dip-stix method such as urine tests, pregnancy tests, and others as directed. • Prepares and delivers instruments for Central Service processing. • Utilizes effective communication and interpersonal relationship skills when interacting with other members of the health team or patients. • Displays tact and courteous behavior when working with staff and patients. • Actively participates in education programs and staff meetings that are scheduled by the department. • Maintains a clean work place. • Adheres to all Medical Center policies and procedures. • Participates and responds, when assigned, to Code Blue emergencies. • Promotes, ensures, and improves customer service to internal/external customers by demonstrating skills which are consistent with the organizations philosophy of providing extraordinary customer relations and quality service.