We are looking for an Application Production Support Engineer with 12 years of experience supporting AILLMbased applications in a production environment Key Responsibilities Skills Provide L2L3 production support for applications leveraging LLMGenerative AI models Troubleshoot application API performance and production issues related to AILLM workloads Experience with Redis and MongoDB databases Monitoring and troubleshooting using Splunk and Dynatrace Experience with containerized applications using Kubernetes andor OpenShift Exposure to Galileo and LangSmith or similar LLM observabilitydevelopment platforms Understanding of LLM tokens Tokens Per Minute TPM Requests Per Minute RPM throttling and rate limits Basic understanding of VMware environments Strong incident management troubleshooting rootcause analysis and production support skills Preferred Profile Application Support professionals with handson exposure to AILLM projects rather than pure AIML developers