Description A nonexempt position responsible for preparing patients for exams and procedures; assisting physicians with surgeries and procedures; taking necessary vital signs and measurements; obtaining and processing lab specimens; scheduling appointments, tests and procedures; assisting physician in any other way to ensure effective patient flow. JOB FUNCTIONS: • Welcomes patients, visitors, physicians and staff in a warm, friendly and professional manner. • Rooms patients upon arrival, documenting patient’s vital signs and chief complaint in the patient’s chart. Confirms current medication list and any additional information as instructed by the physician. • Assumes responsibility for assisting physicians with procedures and tests as within the Medical Assistant Scope of Practice. • Two days prior to patient’s appointment, reviews patient’s chart and checks that all pertinent information is up-to-date including current referrals and test results. • Orders outside testing, obtaining any authorization needed and notifies patient of scheduled appointments. • Pulls prescription refill requests and obtains approval from physician to refill. • Calls or faxes in any orders approved by physician. • Checks voice mail messages regularly throughout the day and addresses/responds to all inquiries by the end of each day. • Completes doctor’s disability reports and places a copy of report in patient’s chart. • Assists in routing completed billing sheet to the appropriate location. • Cleans and sterilizes instruments. • Maintains OSHA logs and keeps up to date for compliance. • Restocks patient rooms with supplies on a daily basis. • Inventories and orders medical supplies as needed. • Checks assigned physicians mail on a daily basis and notifies physician of patients’ lab and test results; meeting times; etc. • Makes appointment confirmation calls as needed. When making a new patient appointment, sends a new patient packet to the patient prior to first appointment. • Provides back-up as instructed by office manager and/or physician. • Handle Medical records requests as needed. • Promotes the purpose, values and foundations of IHMG at all levels of the organization and to our customers. Requirements Education: • High School diploma or equivalent. • Graduation from an accredited medical assistant program required. Experience & Certifications: • One year work related experience preferred. • Current CPR certification required. • Certified California Medical Assistant preferred. Performance Requirements: Knowledge: • Knowledge of health care field, medical terminology and medical office protocols & procedures. • Knowledge of specific assisting tasks related to the particular specialty medical practice. • Basic knowledge of MS Office, Word and Excel. • Bi-lingual English / Spanish preferred. Skills: • Skill in performing medical assistant tasks appropriately and within the Medical Assistant Scope of Practice. • Tact and diplomacy with interpersonal interactions. Abilities: • Ability to learn and retain information regarding patient care procedures. • Ability to plan, prioritize and complete designated tasks. • Ability to demonstrate compassion and patience when dealing with patients and patient’s families. • Ability to project a pleasant and professional image. Physical Requirements: • Considerable time spent walking and standing for up to four to six hours per day. • Must be able to use appropriate body mechanics when making necessary patient transfers and assisting patients with walking, dressing, etc. • Must be able to lift up to 35 pounds. Equipment Operated: • Standard medical exam/office equipment including computers, fax machines, copiers, printers, telephone systems and may include computerized health information management system for medical records, etc. Work Environment: • Combination of medical office and exam/procedure room settings. Position is in a well-lighted, well-ventilated space.