Description TBK Bank Sports Complex is looking for part-time Front Desk Workers. This role offers an excellent opportunity to engage with our community, support daily operations, and contribute to a positive environment for all visitors and staff. If you enjoy providing exceptional customer service and working in a dynamic setting, we encourage you to apply. 2 openings for 5 - 6 hours a day, 10 - 20 hours a week, shifts can be scheduled anywhere between 7am to 10pm, weekends needed Responsibilities: • Greet all individuals entering the facility and point them in the appropriate direction. • Check members and guests in for Open Play and ensure they have proper documents on file. • Answer inbound calls from customers and internal team members. • Manage the cash register. • Take payments for rentals and understand the rental process. • File invoices, receipts, and register reports appropriately. • Answer guest, member, and employee questions about the facility schedule. • Obtain, scan, and file participant waivers correctly. • Maintain office cleanliness and organization. • Convey any important information to its appropriate recipient (e.g. Sports Staff, CFO, etc.) • Will need to understand complex rules and be able to communicate them with people checking in. • Other duties as assigned. Requirements • Must be 16 years of age or older • Preferred prior experience working as a receptionist or secretary • Ability to sit at a desk and work at a computer for prolonged periods of time • Basic to Intermediate knowledge of Word and Excel • Willing to work nights and weekends • Must be able to pass a background check