Description The Front Office Assistant serves as a point of contact for patients and plays a key role in ensuring a smooth and welcoming experience. This individual manages patient check-in and check-out processes, presents patients with out-of-pocket treatment costs, helps patients understand their financial responsibilities, and answers the phone. The ideal candidate is organized, detail-oriented, and enjoys working in a fast-paced dental environment. Duties and Responsibilities • Greet patients and visitors warmly and professionally. • Answer phone calls and direct them appropriately. • Schedule and confirm patient appointments. • Efficiently check patients in and out. • Verify patient information and insurance coverage. • Collect and post payments accurately. • Assist with patient paperwork and medical history updates. • Document accurate notes and records in patient accounts. • Manage communication with referring practices. • Perform administrative office tasks using a computer and dental software. • Maintain patient confidentiality in accordance with HIPAA regulations. Requirements • 1+ years of dental front desk experience preferred. • 1+ years of customer service experience preferred. We value a friendly, patient first attitude. • Strong verbal and written communication skills. • Basic understanding of dental insurance • Proficiency with computer-based tasks. • Professionalism, reliability, and a positive attitude. • High school diploma or equivalent. Benefits Offered • Medical, Dental, and Vision Insurance • Life Insurance • Long and Short-Term Disability • Paid Time Off • 401(k) with Company Match