Description Nura is a physician-led interventional pain practice and a CPIhealth company. We deliver evidence-based, multidisciplinary care for chronic pain, combining medication management, physical therapy, behavioral health, and advanced minimally invasive procedures such as spinal cord stimulation and intrathecal drug delivery. Nura is seeking a Surgical Implant Coordinator to join our team in Edina, Minnesota. This role is an essential part of our Implant Department, supporting both administrative and scheduling functions to ensure a smooth, high-quality experience for our patients. Essential Functions: • Manage incoming calls and messages related to the implant department and route to appropriate staff. • Schedule and coordinate patient appointments, including surgical and clinical visits. • Generate reports and manage workflows to effectively schedule patient appointments. • Maintain organization and accurately track patients throughout the complex implant authorization process. • Scan and maintain implant-related medical records in the EHR system. • Provide courteous, friendly, and efficient customer service to patients. • Maintain patient confidentiality in compliance with HIPAA regulations. • Educate patients on the implant process and devices being trialed or implanted. • Coordinate with device vendors to support patient education and ensure representative coverage for procedures and appointments. • Communicate with internal departments through EHR tasking. • Perform pre-operative coordination, including: • Creating orders • Contacting the PCP prior to pre-op and following up to obtain results • Educating patients on required pre-op work • Obtaining and forwarding results to the ordering provider for review • Complete accurate and timely EHR documentation • Assist with the training of other implant staff on job-specific duties. • Attend required staff, educational, and training meetings. • Read, follow, and apply all appropriate procedures and protocols. • Perform other duties as assigned to support the mission, values, and strategies of Nura. Requirements Knowledge, Experience & Qualifications: • High school diploma or equivalent required. • Minimum of 1–2 years of experience in a healthcare setting required. • Strong organizational skills with the ability to multitask and manage multiple priorities. • Effective written and verbal communication skills. • Demonstrated interpersonal and customer service skills. • Ability to work independently and collaboratively in a team environment. • Working knowledge of Microsoft Office applications. Pay: $52,000 - $65,000 Location: Work location is Edina, MN Comprehensive Benefits plan including: • Medical, Dental, Vision insurance • Paid Time Off (accrued) • Flexible Spending Account for Health & Dependent Care • Health Savings Accounts • Basic Life, Accidental Life, Supplemental Life Insurance • Short Term & Long-Term Disability Plus Accident, Hospital and Critical Illness Voluntary Insurance • 401(k) with match