Client Service Representative
Interim HealthCare - Great Lakes Health Partners · ihc-health.com
MadisonEntry level1+ yrs
Straight from the company’s own careers site.
The job in short
Client service representation.
ClinicalInsuranceCompliance
Details
- Found
- 5 d ago · posted 2026-10-26
- Location
- Madison, WI, USA
- Pay (as listed)
- $50,000–$55,000 a year
Full description
Job Details: Job Location: WI MADISON - Madison, WI, Position Type: Full Time, Salary Range: $50000.00 - $55000.00Salary, Job Shift: Day, Client Service Representative (CSR)
in Madison, WI
Discover a client service role that makes every day rewarding. As a CSR for Interim HealthCare®, you’ll be part of a team that is improving lives through the home-based care they provide.
Interim HealthCare is the nation’s first home care company and a leading employer of CSRs seeking a career with purpose. We are looking for a service-oriented professional to assist our Client Service Supervisor with staff scheduling and the daily operations of our office. If you’re ready for a career that allows you to make a real difference in the lives of others and reap the rewards that come with it, you are made for this!
Our Client Service Representatives enjoy some excellent benefits:
$50,000 - $55,000/year
Monday - Friday (8:00am - 5:00pm)
Family-oriented culture that promotes work-life balance
Online training, growth and ability to earn CEUs
Tuition discounts through Rasmussen University
PTO, Holiday Pay, Medical/Dental/Vision & 401(k) Benefits
As a Client Service Representative, here’s a big-picture view of what you’ll do:
Assist in ensuring compliance with quality and operational standards
Answer all incoming calls, greet visitors, mail distribution
Schedule staff and improve the process of client/patient scheduling for home health services
Document job orders, assist with staffing orders, assist with orientation of new employees
Verify client insurance and assist with office functions
A few must-haves for Client Service Representatives:
Associate’s degree or equivalent years of training and work experience
Minimum of 1 year of experience in healthcare or a related industry
Understanding of state and federal home health standards and regulations
Excellent oral and written communication skills with clinical and non-clinical staff
Strong organizational skills, attention to detail and computer software proficiency
Why Work for Interim HealthCare?
Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer of Client Service Representatives (CSRs). Operating through 300+ offices, our commitment to you is expressed through a family-oriented culture that values and appreciates home care professionals, and a passion to put patients first. Join a nationwide network of CSRs who are making a positive impact in the lives of others through the meaningful work they do.
Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.
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