POSITION SUMMARY Maintain and monitor the corporate and restaurant network, security, and computing platforms to ensure current enterprise needs are met. RESPONSIBILITIES • Monitor, troubleshoot, engineer, and resolve issues across large WAN/LAN environments, including routers, switches, firewalls, VPNs, and VoIP systems. • Coordinate and implement network changes, including configuration development and deployment. • Compile and analyze network performance and utilization metrics and reports. • Utilize standard processes and metrics for system and service implementation and maintenance that minimize customer impact and ensure backup and recovery readiness. • Apply advanced knowledge of data communications principles, network architectures, and protocols, including TCP/IP, routing, switching, WAN, and Ethernet technologies. • Design and implement efficient and scalable network configurations. • Ensure timely delivery of new network capabilities and enhancements. • Provide technical guidance and support to other Information Technology team members. • Maintain network hardware, including replacement of devices, modules, and cabling as needed. • Perform additional duties as assigned. EDUCATION AND EXPERIENCE • 4-Year Degree / Bachelor's degree in Information Technology or a related field preferred. Equivalent experience may be substituted for education. • CCNP-level networking knowledge preferred. Active certification is not required. • Minimum 5 years of experience in network engineering or network architecture roles. • Preferred 7+ years of experience in network engineering or network architecture roles. REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES • Experience designing, implementing, and supporting advanced network environments. • Experience working with network and telecommunications service providers. • Hands-on experience configuring and troubleshooting Cisco routers and switches. • Working knowledge of LAN and WAN technologies in Cisco and/or SonicWall environments. • Working knowledge of networking protocols, including TCP, UDP, and IP. • Working knowledge of routing protocols, including BGP, OSPF, IGRP, EIGRP, and RIP. • Experience supporting and configuring Cisco Catalyst and Cisco Nexus platforms. • Working knowledge of VLANs, Spanning Tree, Multi-Chassis Trunking (MCT), and Multi-Chassis Link Aggregation (MLAG). • Experience supporting Cisco Catalyst platforms. • Experience mentoring Help Desk and Desktop Support teams and partnering with business stakeholders. • Experience working in regulated environments, including PCI, HIPAA, and SOX. • Experience with SonicWall firewalls, Radware load balancers, Microsoft Skype, and Microsoft 365 is preferred. • Experience supporting mid-size to large-scale data center environments. • Experience with network security technologies and best practices. • Strong project management skills. • Strong technical documentation skills. Inspire is a multi-brand restaurant company whose portfolio includes more than 33,300 Arby’s, Baskin-Robbins, Buffalo Wild Wings, Dunkin’, Jimmy John’s, and SONIC restaurants worldwide. We’re made up of some of the world’s most iconic restaurant brands, but we’re much more than just a restaurant company. We’re a team of hundreds of thousands who individually and collectively are changing the way people eat, drink, and gather around the table. We know that food is much more than a staple—it’s an experience. At Inspire, that’s our purpose: to ignite and nourish flavorful experiences.