Join LifeLink — Join a Life Saving Team! About LifeLink More than four decades ago, a visionary group of innovators, led by renowned nephrologist Dr. Dana Shires, made a life-changing commitment—to save lives through organ and tissue donation. From that bold beginning, LifeLink Foundation was established – founded with heart, purpose, and a mission that still guides us today. What started as a nonprofit with big dreams has grown into a vision-driven organization of more than 700 dedicated professionals across west-central Florida, Georgia, parts of South Carolina, Puerto Rico, and the US Virgin Islands. At LifeLink, we are united by our mission: To honor donors and save lives through organ and tissue donation. Our vision remains clear: To maximize the gift of life while giving hope to donor families and transplant patients. We are grounded in the values that shape our work and culture—Compassion. Excellence. Legacy. People. Quality. If you’re inspired by purpose, driven by impact, and ready to help save and heal lives, LifeLink is the place for you. What You’ll Do As a Systems Administrator, you will directly contribute to LifeLink’s life-saving mission. The Systems Administrator/Supervisor installs, supports, and maintains a wide area network and various information systems. Exercise a high level of customer service and responsiveness while installing new and/or expanding existing networks, systems, hardware, and software. The Systems Administrator monitors and maintains the information systems help desk and escalates high-priority issues. Key Responsibilities: • Administers a corporate wide area network and assists the Senior Systems Administrator. • Provides technical and functional leadership to the Network Support Team. • Plan and execute new information technology, finalize projects and deliver solutions in line with the department’s and company’s missions. • Maintain a high level of systems availability. • Installs new software releases, system upgrades, evaluates and installs patches, and resolves software-related problems. • Provides on-call and weekend maintenance support to maintain 24/7 service levels and ensure proactive response to alerts or service requests. • Configures network printing, directory structures, rights, and security on file servers. • Provides administration and maintenance of the Citrix infrastructure and published applications. • Responds to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs. • Performs troubleshooting to isolate and diagnose common network or systems issues. • Performs other duties as assigned. Who You Are • Passionate about helping others and making a difference • Aligned with LifeLink’s core values of Compassion, Excellence, Legacy, People, and Quality • 5+ years systems administration experience. • Acceptable combination of education, training, and experience normally acquired through completion of four years of college. • Demonstrated experience with Microsoft networks and applications. • Virtualization experience. • Effective written and oral communication skills necessary for maintaining strong relationships with all departments. • Commitment to customer service throughout all levels of the organization. • Riverbed, Checkpoint firewall, Citrix XenApp, Azure, Office365 experience a plus. • Recent relevant Microsoft or Cisco certifications a plus. • A collaborator who thrives in a mission-first environment Working Conditions Pleasant and comfortable work environment. Routinely works customary hours, although deadlines may require extended working hours. TB Risk Classification: Low / OSHA Classification: Low Why LifeLink? • Be part of an organization with a legacy of saving lives and giving hope • Join a passionate and supportive team across Florida, Georgia, and Puerto Rico • COMPANY PAID Medical, Dental, Disability & Life Insurance • Generous COMPANY PAID Pension Plan for your Retirement • Paid Vacation, Sick Days & Holidays • Growth opportunities in a mission-driven, high-impact nonprofit • Work with purpose, knowing your efforts directly touch lives Diversity, Equity & Inclusion LifeLink is proud to be an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment that reflects the communities we serve. Ready to Help Change Lives? Your next career move could be the most meaningful one yet.