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General Manager

Ritz-Carlton · ritzcarlton.com
FresnoLead / Manager3+ yrs
Apply on Ritz-Carlton’s site

Straight from the company’s own careers site.

The job in short

General management.

AuditCompliance

Details

Found
6 d ago · posted 2026-10-27
Location
Fresno, CA

Full description

Additional Information: This hotel is owned and operated by an independent franchisee, Axis Hotel Group Inc. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. The Role We’re looking for a hands-on General Manager to lead our Courtyard by Marriott Fresno Downtown. You’ll be accountable for guest satisfaction, team performance, financial results and Marriott brand standards. This role suits a leader who is visible on property, coaches the team, and treats the hotel like a business. What You’ll Do • Lead all hotel operations, including front office, housekeeping, maintenance, and food & beverage (The Bistro) • Own the P&L: build and manage budgets, forecasts and labor models, and control costs without hurting the guest experience • Partner with sales and revenue management to grow RevPAR and market share against the comp set • Improve guest satisfaction scores (Marriott GSS/Medallia) and maintain brand standards and quality audit results • Recruit, train, develop and retain a high-performing team, and build a culture of accountability and hospitality • Keep the property in excellent physical condition, oversee preventive maintenance and capital projects, and support renovations • Ensure compliance with safety, health, employment and licensing requirements • Build relationships with local businesses, community organizations and corporate accounts • Report regularly to ownership on performance, opportunities and risks What We Need: • Bachelor's degree in Hospitality Management, Business, or a related field preferred (non required) • 3+ years of hotel leadership experience; food and beverage exposure preferred • Strong financial acumen with demonstrated success managing budgets, revenue, expenses, and overall hotel performance • Proven ability to lead and develop high-performing teams • Strong communication, interpersonal, and customer service skills, with the ability to effectively partner with associates, Davidson leadership, and ownership • Strategic thinker with a hands-on approach and a demonstrated ability to drive results • Strong problem-solving, decision-making, and organizational skills • Passion for hospitality and a genuine commitment to creating exceptional guest and associate experiences Axis Hotel Group provides competitive pay, quarterly performance-based bonuses, comprehensive health benefits, retirement savings through CalSavers, and hotel stay discounts across our portfolio and Marriott brands. This company is an equal opportunity employer. frnch1

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